If you have further questions concerning billing or any wrongful charges, please send us an email here! Each method has a specific processing time up to 3 business days.
For fastest service, give us a call using the toll-free number @ 1-800-511-2457 (USA & CANADA) or 661-621-9780 (INTERNATIONAL).
Alternatively, you can chat online with our customer support team by clicking here Upon successful cancellation of an account, you will be sent a confirmation email to the email address used during sign-up.
If you are unable to find an answer to your question, kindly complete the form at the bottom of this page to receive an answer to your inquiry via email. This means the description in your statement will not match the product name you signed up with.
In its place, the name of our billing processing company will be on your statement.
Upon enrollment to any of our sites, you’re sent a welcome email that includes membership details that lists the name of the billing processing company that accepts your payment.
If you can’t find this email in your inbox, try checking your email account's spam folder.
Recurring yearly memberships are billed upon sign-up and every 365 days thereafter until cancelled.