The eligibility criteria, terms, conditions, limits and exclusions of the group policy are set out in the NAB Card Insurance Policy information booklet (PDF, 478KB) and in the NAB Purchase Protection Insurance Policy Information Booklet (PDF, 275KB) which may be amended from time to time.
Calls from mobiles, public telephones or hotel rooms may attract additional charges.
1800 187 025 (Toll free) Open weekdays - 61 7 3305 7499 (reverse charge).
To be eligible, you’ll need to spend at least $500 on pre-paid transport, tours, and/or accommodation on your NAB card and you were 90 years or under before you take off.
You, your spouse and any dependent children travelling with you. For the full list and any limits and excesses that apply, please read our policy information booklet (PDF, 420KB).
Below you’ll find some key examples of what’s not covered.